In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our entity.
For this reason, it is very important for us that you fully understand what we are going to do with the personal data that we request.
This way, we will be transparent and we will give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your collaboration.
In general, your personal data will be used to be able to relate to you and to be able to provide you with our services.
Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.
Your personal data is necessary to be able to interact with you and to be able to provide you with our services. In this sense, we will put at your disposal a series of checkboxes that will allow you to decide clearly and easily about the use of your personal information.
In general, only the staff of our entity who is duly authorized may have knowledge of the information that we request.
In the same way, those entities that need to have access to it may have knowledge of your personal information so that we can provide you with our services. Thus, for example, our bank will know your data if the payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law will have knowledge of your information. Giving you an example, the Tax Law obliges you to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
We will protect your data with effective security measures based on the risks involved in the use of your information.
For this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.
In the world there are countries that are safe for your data and others that are not so much. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection point of view.
In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission in advance and apply effective security measures that reduce the risks of sending your information. personnel to another country.
We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to eliminate them in a safe and environmentally friendly manner.
At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended, in the event that this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and it can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify yourself.
At the offices of our entity we have specific forms to request said rights and we offer our help to fill them out.
Para saber más sobre sus derechos de protección de datos, puede consultar la página web de la Agencia Española de Protección de Datos (www.agpd.es).
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising for our products or services, but you no longer wish to receive any more advertising, you can let us know through the form to object to processing available at our entity's offices.
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In the event that you consider that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:
Filing a claim in the Spanish Agency for Data Protection does not entail any cost and the assistance of a lawyer or solicitor is not necessary.
Our policy is not to create profiles about the users of our services.
However, there may be situations where, for service provision, commercial or other purposes, we need to create profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services tailored to your tastes or needs.
In such case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Our policy is not to use your data for purposes other than those that we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide in this regard.